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WOFSPORTS accepts approved returns of eligible new merchandise within 14 calendar days after delivery. A return request must be submitted within 14 calendar days of the carrier-confirmed delivery date.
Only eligible merchandise sold as new may be considered for return. Being new does not automatically make an item returnable. All exclusions listed under “Final Sale and Non-Returnable Items” still apply.
To qualify for a return, the merchandise must be:
Returns must be approved by WOFSPORTS before being shipped. Merchandise sent back without prior authorization may be refused and will not qualify for a refund.
Cancellation requests must be sent to info@wofsports.com as soon as possible.
Sending a cancellation request does not automatically cancel an order. An order is canceled only after WOFSPORTS sends written confirmation that the cancellation has been approved.
WOFSPORTS processes and ships orders quickly. We cannot guarantee that a cancellation email will be reviewed before the order enters fulfillment or is transferred to the shipping carrier.
If an order has already shipped or cannot be stopped:
If the customer opens, uses, wears, installs, activates, assembles, alters, or damages the merchandise after submitting a cancellation request, the return may be denied.
If a cancellation request is submitted after an order has shipped, the normal return eligibility rules—including all final-sale exclusions—will apply.
If WOFSPORTS received a cancellation request before shipment but the request was not reviewed until after shipment, WOFSPORTS may authorize a cancellation return. The merchandise must be returned unopened and in its original condition before any refund is issued. This limited authorization does not create a general right to return final-sale merchandise.
Unless required otherwise by law or confirmed by WOFSPORTS in writing, the customer is responsible for return shipping charges and the 15% restocking fee when an order cannot be canceled before shipment.
To request a return, contact:
Email: info@wofsports.com
Please include:
If the return is approved, WOFSPORTS will provide return instructions.
Authorization to send merchandise back does not guarantee a refund. Final refund approval occurs only after WOFSPORTS receives and inspects the merchandise.
Approved returns must be shipped within seven calendar days after the return authorization is issued. The authorization expires after that period.
Approved returns must be sent to:
WOFSPORTS
12899 Sawgrass Pine Cir.
Orlando, FL 32824
Do not return merchandise without first receiving return authorization and instructions.
Unless the return results from a verified WOFSPORTS shipping error, approved defect, or applicable legal requirement, all approved returns are subject to a 15% restocking fee.
The restocking fee is calculated using the purchase price of the returned merchandise before shipping charges, taxes, discounts, credits, or other adjustments, where permitted by law.
The 15% restocking fee may also apply when an order has already shipped before a cancellation request is reviewed or approved. Sending a cancellation email does not automatically eliminate the restocking fee.
Paying or agreeing to pay a restocking fee does not make final-sale or non-returnable merchandise eligible for return.
Unless the return results from a verified WOFSPORTS shipping error, approved defect, or applicable legal requirement, the customer is responsible for all return shipping costs.
If WOFSPORTS provides a prepaid return shipping label, the actual cost of that label will be deducted from the customer’s refund.
Customers who purchase their own return shipping must use a trackable shipping service. Adequate shipping insurance is strongly recommended. The customer remains responsible for the merchandise until it is delivered to and accepted by WOFSPORTS.
Original shipping charges, expedited shipping charges, shipping insurance, and return shipping charges are non-refundable unless required by law or the return resulted from a verified WOFSPORTS error.
Packages refused without authorization, returned to sender, abandoned, or returned because the customer provided an incorrect or incomplete address may have applicable shipping and carrier charges deducted from any refund.
The following merchandise is final sale and cannot be returned or exchanged for change of mind, incorrect size, buyer’s remorse, accidental purchase, or any other reason not resulting from a verified WOFSPORTS error:
WOFSPORTS does not accept returns of merchandise that has been:
These final-sale restrictions apply to change-of-mind returns. They do not eliminate any non-waivable legal rights involving merchandise that was materially misrepresented, incorrectly shipped, or legally defective.
An eligible return request for an autographed collectible must be submitted within five calendar days after delivery.
The collectible must be returned in the exact condition in which it was received and must include:
A return may be denied if any authentication material, certificate, seal, label, serial number, or identifying mark has been removed, altered, damaged, lost, or substituted.
Customers must inspect their order immediately after delivery.
If merchandise arrives damaged, appears defective, or is materially different from what was ordered, contact info@wofsports.com immediately.
Do not use, wear, install, activate, assemble, alter, repair, discard, or return the merchandise until WOFSPORTS provides instructions.
WOFSPORTS may request:
The customer must keep the merchandise, shipping box, packing materials, accessories, manuals, and all other included items while the claim is being reviewed.
Disposing of the merchandise or packaging may prevent WOFSPORTS from verifying the claim and may result in denial where permitted by law.
Depending on the circumstances, inspection results, product availability, and applicable law, the resolution may include:
WOFSPORTS may require the merchandise to be returned before issuing a replacement or refund.
All returned merchandise will be inspected after it is physically delivered to WOFSPORTS.
WOFSPORTS may compare the returned merchandise with:
A return may be denied if:
Where permitted by law, missing components, loss of value, return-label costs, shipping charges, and other applicable deductions may be deducted from the refund.
If a return is rejected, the customer may be responsible for the cost of having the merchandise shipped back to them.
WOFSPORTS does not guarantee direct exchanges.
For eligible merchandise, the customer should complete an approved return and place a separate order for the replacement merchandise.
Final-sale and non-returnable merchandise cannot be exchanged.
Purchases made through Klarna or another installment-payment provider remain subject to this WOFSPORTS Return, Cancellation, and Refund Policy.
Using Klarna or another payment provider does not make final-sale or non-returnable merchandise eligible for return.
The customer must continue making any required payments until the payment provider confirms that an approved refund has been processed.
WOFSPORTS will process an eligible refund only after the returned merchandise has been received, inspected, and approved.
The 15% restocking fee, return shipping charges, and other applicable deductions may apply to Klarna and other installment-payment purchases unless prohibited by applicable law or the payment provider’s controlling requirements.
A refund will not be issued merely because:
WOFSPORTS must physically receive and inspect the returned merchandise before determining whether a refund is approved.
If approved, the refund will be issued to the original payment method.
For an approved customer-responsibility return, the refund will generally be calculated as follows:
Item purchase price
Minus 15% restocking fee
Minus the return shipping-label cost, if provided by WOFSPORTS
Minus other shipping, missing-item, condition-related, or permitted deductions
Equals the final refund amount
Taxes will be adjusted as required by applicable law.
Original shipping charges, expedited shipping charges, shipping insurance, return shipping charges, and the 15% restocking fee are non-refundable unless the return resulted from a verified WOFSPORTS error or applicable law requires otherwise.
Please allow up to 10 business days after refund approval for WOFSPORTS to issue the refund. The customer’s bank, card issuer, Klarna, or other payment provider may require additional time to post it.
If more than 15 business days have passed since WOFSPORTS confirmed that the refund was issued, contact info@wofsports.com.
If an order is shipped to a consumer in the European Union, mandatory consumer laws applicable to that transaction will control over any conflicting provision of this policy.
An eligible EU consumer generally has 14 days after delivery to notify WOFSPORTS that they are exercising a legal right of withdrawal. Sending a withdrawal notice does not allow the customer to keep both the merchandise and the refund. The customer must return the merchandise in accordance with applicable legal requirements.
Unless required otherwise by law, the customer is responsible for return shipping costs.
Where legally permitted, WOFSPORTS may withhold reimbursement until the merchandise is returned or the customer provides legally sufficient evidence that it was sent back.
A customer may be responsible for diminished value resulting from handling beyond what was reasonably necessary to inspect the nature, characteristics, and functioning of the merchandise.
An automatic 15% restocking fee will not be applied where prohibited by applicable EU law. However, legally permitted deductions for diminished value, missing items, or customer-caused damage may apply.
Legal withdrawal exceptions may apply to personalized goods, rapidly perishable goods, certain unsealed hygiene products, and other legally excluded merchandise.
Statutory rights concerning defective, damaged, misrepresented, or incorrectly supplied merchandise remain unaffected.
For cancellation, return, damage, or refund questions, contact:
WOFSPORTS
12899 Sawgrass Pine Cir.
Orlando, FL 32824
Email: info@wofsports.com
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